As the technology vendors in the hospitality industry move closer to the introduction of next generation Property Management System offerings, it would be useful to briefly review what options LOKI-PMS™ already has available to hotel operators.

Historically, the primary obstacle a hotel encountered in either acquiring or upgrading its PMS systems has been the combined capital costs associated with the hardware platform to host the system, the licensing and training costs of the PMS application itself. These costs have particularly been a factor for hotels in the limited-service and mid-range hotel segments.

Since the mid-1980s, the typical hotel’s PMS solution has been based upon an entirely local property approach. At the property level, this has meant an on-site local server or host computer with client workstations deployed throughout the property for use in each of the individual hotel departments (also referred to as a thin client model).
From a cost standpoint, each hotel had to bear the total cost associated with creating the environment for the PMS system, even though the PMS solution was a widely replicated system across the chain or within a management company.
Besides the costs of initial acquisition and installation, there were also the ongoing annual costs of maintaining the solution once it is in place.

And finally there has been the cost of upgrades to the PMS application. While some of these costs, typically the PMS application version updates, have been provided to the hotel as part of their annual PMS software support fees, others were incremental expenses that the individual hotel has had to incur on their own.
The hotel owner/operator during this time had a variety of vendors with PMS product offerings to fulfill the requirements of his or her individual property’s needs. These offerings ranged from those that have been developed with scaled functionality for the smaller or limited-service hotels to full-function relatively complex systems for the large and full-service hotels. The challenge for chains with multiple brands and for hotel management companies with a variety of hotel brands and segment types in their portfolio has been to find a PMS solution that could be deployed across all their locations. As many have found, the unique requirements of full-service and limited-service hotels have made it impractical to deploy a common PMS solution throughout their organizations,

LOKI-PMS™ has changed this.
With the advent of web-based applications for a variety of business operations in general, LOKI-PMS™ has been implementing this new technology for the hotel industry. Hotel operators are driving this transition as they search for ways to reduce their capital costs and ongoing expenditures associated with the PMS solutions. Technology vendors are looking to meet these objectives for their existing customer base, and to expand their customer base to new hotels that previously could not fund the cost of PMS systems.

Contact us for further information.